Processing Activities

Initial Sign-Up Through Email, Phone, or Online

• Data Collected: Name, Date of birth, Contact details
• Purpose: To register you in our system, contact you regarding matching, clinic referrals, and other relevant information.
• Legal Basis: GDPR Article 6(1)(a) – Consent provided at sign-up.
• Storage Period: If no match is made within 2 years, your registration will be fully anonymised.

Additional Information Voluntarily Provided by You

• Data Collected: Family constellation, preferred treatment country, preferred treatment clinic, ID of your Partner, Phenotype
• Purpose: To guide you to the optimal match and provide information about treatment options available for your specific situation.
• Legal Basis: GDPR Article 6(1)(f) – Legitimate interest in improving matching based on voluntarily provided data.
• Storage Period: If no match is made within 2 years, your registration will be fully anonymised.

Medical Information

• Data Collected: Infertility reason, Genetic carrier status
• Purpose: To find a suitable match from a medical point of view and assist in finding a clinic that can treat your specific medical case.
• Legal Basis: GDPR Article 6(1)(a) – Consent; GDPR Article 9(2)(a) – Explicit consent for processing sensitive medical data.
• Storage Period: If no match is made within 2 years, your registration will be fully anonymised.

Photo Matching

• Data Collected: Photo of your face
• Purpose: To find a match with similar facial features, either digitally or manually by a staff member.
• Legal Basis: GDPR Article 6(1)(f) – Legitimate interest in assisting with the matching process based on the individual's voluntary request.
• Storage Period: The photo will be deleted after the result has been communicated to you.

Matching with a Donor

• Data Collected: Your full identity, Chosen donor, Chosen Treatment Clinic, Payment information
• Purpose: To send a referral to your clinic to start planning your treatment and send invoices.
• Legal Basis: GDPR Article 6(1)(b) – Necessary for the performance of a contract you have entered into.
• Storage Period: After matching and payment, retention for at least 5 years as per accounting laws.

Referral to a Treatment Clinic

• Data Collected: Your full identity, Contact details, Chosen donor
• Purpose: To share your details with the clinic for medical assessment and allocation of donated oocytes for your treatment.
• Legal Basis: GDPR Article 6(1)(b) – Necessary for the performance of a contract you have entered into.
• Storage Period: All data related to the match and referral must be retained for at least 30 years due to legal obligations for traceability both by us and the treatment clinic.

Treatment Outcome

• Data Collected: Treatment data
• Purpose: To receive data from the clinic about the outcome of your treatment.
• Legal Basis: GDPR Article 6(1)(c) – Necessary for compliance with a legal obligation.
• Storage Period: All data related to the match and referral must be retained for at least 30 years due to legal obligations for traceability both by us and the treatment clinic.

Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and improve our services. Cookies are small text files stored on your device that collect information about how you interact with our website.

We use the following types of cookies:

• Essential Cookies: Necessary for the proper functioning of our website.
• Analytical Cookies: Help us understand how visitors interact with our site, enabling us to improve its performance.

You can manage your cookie preferences through your browser settings. However, disabling certain cookies may affect your experience with our website. For more information about our use of cookies, please refer to our Cookie Policy.

Your Data Protection Rights

Under the General Data Protection Regulation (GDPR), you have several rights regarding your personal data:

• Right of Access: You have the right to request access to the personal data we hold about you.
• Right to Rectification: You may request the correction of inaccurate or incomplete data.
• Right to Erasure: Under certain conditions, you can request the deletion of your personal data.
• Right to Restrict Processing: You can request the restriction of processing where certain conditions apply.
• Right to Data Portability: You have the right to receive your personal data in a structured, commonly used format and have it transferred to another controller.
• Right to Object: You may object to the processing of your data based on legitimate interests or for direct marketing purposes.
• Right to Withdraw Consent: You can withdraw your consent at any time, where consent is the legal basis for processing. Withdrawal will not affect the lawfulness of processing prior to the withdrawal. Please note, due to the nature of our matching services, different legal bases may apply, including compliance with national authority requirements. For example, information about you, your match, and your treatment will be stored for traceability purposes, irrespective of consent withdrawal.
• Right to Lodge a Complaint: If you believe your data rights have been infringed, you may lodge a complaint with us or a Data Protection Authority.

To exercise any of these rights, please contact us at DPO@Fertio.com.

Data Protection Officer (DPO)

If you have any questions about our processing of your information, you are always welcome to contact our DPO at DPO@Fertio.com.

If you wish to make a complaint about the processing of your personal data, you may also contact Datatilsynet (The Danish Data Protection Agency).